QuickBooks error 15103/ or 15106 can crop up when a user tries to download updates for QuickBooks Desktop or payroll service. This update error message code depicts that the update program has been damaged. When the error occurs, you may not be able to utilize the improved features of QuickBooks payroll service. Keeping track of the possible error causes can be the key to the successful QuickBooks payroll update. There are several reasons behind this payroll update error in QuickBooks. Following the troubleshooting steps mentioned in this post can help you in the error resolution.
Receiving QuickBooks Desktop error 15103/ or 15106 while downloading the latest updates? Dial our QuickBooks error support number (801)-882-2349 to get immediate technical assistance
What Is QuickBooks Error 15103 or 15106?
Error 15103/ or 15106 in QuickBooks is related to the payroll update process. The error prevents you from downloading the payroll update and gives QuickBooks error message 15103/ or 15106 on the screen that says, “The update program damaged or the update program cannot be opened”. You can find the main reasons and resolutions of this 15XXX series code in the application.
What Are The Main Causes Behind QuickBooks Payroll Error 15103/ or 15106?
The main causes that can bring forth error code 15103/ or 15106, stated in the below-given list:
- If Spy Sweeper is present in the webroot anti-virus software
- If the user does not have the sufficient administrative rights required to install the latest updates of QuickBooks
- Error 15106: Your QuickBooks isn’t able to update because the downloaded files have been corrupted
How To Troubleshoot QuickBooks Update Error 15103/ or 15106?
By fixing the possible causes behind the error code 15103 or 15106, you can surmount the technical nuisance. Follow the below-explained solutions:
Solution 1: Login QuickBooks As An Administrator
To perform crucial changes in the QuickBooks application, such as installing the latest updates, you need to login QuickBooks using administrative login credentials. If the error persists, move to the next solution to fix QuickBooks payroll update error 15103/ or 15106.
Solution 2: Check Your Internet Connectivity Issues
QuickBooks error 15103/ or 15106 can also be resulted due to some common Internet connectivity issues. Check the below-given list of the issue to avoid the update failure in QuickBooks:
- Make sure that Internet Explorer is your default browser
- Confirm that the date and time settings on the workstation are correct
- Check your cipher strength
- From Tools, navigate to the Internet Options and update settings
If the error continues to trouble, try the next solution.
Solution 3: Check The Presence Of Skysweeper.exe In The Present System
To check the presence of Skysweeper.exe on the system, follow the below-described steps:
- Press CTRL+Shift+Esc keys together to open the Task Manager
- Click the Processes tab and try to locate SkySweeper.exe
- On finding, open Add/Remove Programs in the window to delete it.
- If you are not able to find the Sky sweeper in the computer system, navigate to C: Program Files Common Files Common Files Intuit QuickBooksxxComponents.
- Now you can delete Sky Sweeper to fix QuickBooks error code 15103/ Or 15106.
Solution 4: Turn Off User Account Control Temporarily
Temporarily disabling the UAC can help in the error resolution. You need to restore the security settings as soon as the issue is fixed.
- Click the Start menu. In the search area and type UAC.
- Now click “Change User Account Control settings.”
- In the window that appears, move the slider down to “Never Notify.”
- Hit OK and then restart the computer.
If none of the above-described solutions can resolve the QuickBooks payroll update error 15103/ Or 15106, jump to the next troubleshooting method.
Solution 5: Perform QuickBooks Clean Install
QuickBooks clean install process can help you in the resolution of the Intuit error code 15103/ Or 15106. But before you proceed, make sure that it is right for you, because you may not change its effects once completed.
- Create a backup of the company file
- Uninstall QuickBooks Desktop application
- Download and install QuickBooks Tool Hub
- Open QuickBooks Tool Hub and select Installation Issues
- Now select Clean Install Tool and hit OK
When Clean Install Tool finishes, you are ready to reinstall the QuickBooks application.
Got Help!
The troubleshooting techniques described in this post can help you in the error-resolution. If you are not able to comprehend any of the steps, feel free to give us a call on our QuickBooks error support phone number (801)-882-2349. Our experts will assist you with prompt and hassle-free troubleshooting solutions to fix QuickBooks error 15103/ Or 15106.
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