QuickBooks error 12002 is an update error in the program that occurs when QuickBooks fails to connect with the Internet on your system. A slow or timed out Internet connection while connecting to the Intuit’s server can bring forth error code 12002. The interference from your Firewall of internet security settings can also prevent QuickBooks from downloading the latest updates. Various other issues can promote the error 12002 in QuickBooks that we will discuss and resolve in this blog.
Getting error 12002 while updating QuickBooks Desktop to the latest release? Dial our QuickBooks error support phone number (801)-882-2349 to get fast assistance from certified QB professionals
What Are The Possible Causes Behind The QuickBooks Update Error 12002?
QuickBooks error 12002 can be triggered due to several reasons mentioned in the below-listed points:
- Network Timeout can prevent QuickBooks from accessing the Internet that is required in the update process
- Faulty SSL settings can also evoke Intuit QuickBooks error 12002
- If Internet Explorer is not your default browser, the error can take place
- A variety of Internet connection issues can promote the error: 12002
- Firewall or Internet security settings hindering the connection due to some security concerns
Note: Before getting started with error-resolution, create a company file backup to prevent any data loss during the troubleshooting. Update QuickBooks Desktop to ensure the maximum effectiveness of the troubleshooting procedures.
Step-By-Step Solutions to Fix QuickBooks Payroll Update Error 12002:
After observing the possible causes of the QuickBooks error 12002, let’s make headway towards the removal of the technical nuisance.
Solution 1: Make Internet Explorer Your Default Browser
In this procedure, you have to ensure that Internet Explorer is set as your default browser. If you are not sure how to get it done, you can take help from this article on how to make Internet Explorer your default browser. If you are not able to update QuickBooks Desktop, then follow the next solution.
Solution 2: Edit Internet Explorer Settings
The restrictive settings of Internet Explorer can prevent QuickBooks from accessing the Internet connection on your computer. You need to change these settings where required. Follow the below-described steps:
- Quit QuickBooks application and press Windows + R to open the Run window
- Now type INETCPL.CPL in the blank space and click OK
- Click on Internet icon located underneath the Security tab and check the level of security of this zone (it must be Medium-High)
- Hit the Connection tab and ensure that Automatically detect settings is selected for LAN settings.
- Don’t forget to uncheck the proxy server of your LAN; otherwise, you need to enter the respective address and port.
- Click OK and proceed further to the Advanced tab
- Hit Restore Advanced Settings option
- Make sure that Use TLS 1.0 is checked whereas, boxes for Use TLS 1.1 and Use TLS 1.2 are unchecked
- Click OK to finish
Close Internet Explorer and try to update QuickBooks and check if QuickBooks error code 12002 continues, jump to the next solution.
Solution 3: Set Up Your Computer’s Internet Connection
Follow the below-given steps to get it done:
- Select Help in the first place and then hit Internet Connection Setup
- Now you need to confirm that your connection is modified to use your Computer’s Internet connection settings for the application
- Now try to update the QuickBooks Desktop application
- QB 2008 or later versions: Help >> Update QuickBooks >> Update Now tab
- QB 2006 or earlier versions: File >> Update QuickBooks >> Update Now tab
Need More Help For QuickBooks Connectivity Error 12002!
If the above-explained solutions are not sufficient for the resolution of QuickBooks connectivity error 12002, then instantly dial our QuickBooks error support helpline number (801)-882-2349. The number will get you connected to a dedicated expert who will guide you in resolving error 12002 until the error is removed.
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