Skip to content
Home » QuickBooks Unable To Backup Company File | How Do I Fix?

QuickBooks Unable To Backup Company File | How Do I Fix?

“QuickBooks unable to back up company file” is a daunting situation that prevents the program from backing up your crucial financial data. Your financial data can be considered as the backbone of your business, and an accidental loss of your financial data can cause your business to free-fall. Other instances of the same error can be seen as- “QuickBooks Won’t Restore Backup” “QuickBooks Backup Freezes” “QuickBooks Backup Stuck at 99” “QuickBooks Backup Error, Unable to Continue”.

QuickBooks Unable To Backup Company File

There may be several reasons that may bring forth the “QuickBooks is unable to back up the company file error,” such as hardware failure or data damage caused due to the virus or malware infection. It is wise to backup your crucial financial data periodically to avoid any data-disruption. In this post, we will dig deeper into the causes of QuickBooks cannot backup the company file and its feasible troubleshooting solutions.

Wondering how to back up a company file in QuickBooks in a fail-safe manner? Dial our QuickBooks support number (801)-882-2349 to acquire comprehensive assistance from qualified experts

Reasons behind QuickBooks Desktop Unable To Backup Company File:

Several issues in the software may promote the warning: “QuickBooks was unable to backup the company file” in the program. Check the below given bullet points to know about the primary causes of the issue-

  • A backup process will get interrupted when there is no storage device to store the backup file. (Make sure to take the backup on the local storage of your system and if you are trying to take it on an external storage device, then it must be properly connected to the computer)
  • A QuickBooks back up freezes when the backup path is faulty, and you may not be able to proceed with an on-going back up process.
  • In QuickBooks, there is a limitation with the backup file size of 3GB, and if the file to be backed up exceeds the standard, QuickBooks Desktop may not be able to backup the company file. (If the size of the backup file is exceeding the limit, then first Condense the Data File and then try to take a backup once again)
  • The name of the file size exceeds the limitation of 65 characters. (Rename the company file name if it exceeds the limit)
  • Damage in company file may also evoke the QuickBooks 2015 unable to back up the company file.
  • Missing or damaged Network Data file used by the QuickBooks to access company file over the network. (Running QuickBooks Database Server Manager can help you rectify issues with the damaged network configuration file)

How to Resolve Unable To Backup Company File Error in QuickBooks?

Now that you are aware of the QuickBooks unable to back up company file error and causes that may evoke the technical nuisance, let’s proceed further with the troubleshooting solutions.

Solution 1: From QuickBooks Tool Hub, Run Verify & Rebuild Data Utility

Verify and Rebuild Data Utility works together to fix data damage in the QuickBooks company file. Verify Data self-determines common issues in the QuickBooks company file.

QuickBooks Verify Data Tool  QuickBooks Rebuild Data Option

If the error in the QuickBooks back up exists, you may see this message on the screen. “Verify has detected a problem that prevents a backup from continuing.” The issues detected by the Verify Utility get self-resolved by the Rebuild Data utility. You have to Download QuickBooks Tool Hub from the legit website of Intuit or click HERE to download it, and then run the tool to repair company file in QuickBooks and try to back up the company file.

Solution 2: Verify the Backup Directory in the Program

When QuickBooks is not able to back up the company file, it may be due to a faulty backup path. Verifying the backup directory may give you a clear picture of the error.

  • Navigate to Preferences section in QuickBooks.
  • Now check the backup directory where you want to save your backup files.

quickbooks preferences change backup directory

  • Check if the path is valid to create the backup files in the program.

Solution 3: Rename Network Data File

Network Data (.ND) file help QuickBooks to access the company file over the network. Renaming the damaged .ND file may resolve QuickBooks is unable to back up the company file issue.

  • Quit QuickBooks application and navigate to the network data file from Windows File Manager.
  • You will see the corresponding network data file of the QuickBooks company file having .ND extension.
  • Right-click the file and choose Rename from the drop-down.

    Rename QuickBooks Network Data Files

  • Add .OLD at the end of the file name (i.e., .ND.OLD).

Now back up your QuickBooks company file to keep it secure against the data loss threats.

NOTESome other QuickBooks Company File Errors you might encounter:

Fail-Safe Guide to Update QuickBooks Company File
Fix QuickBooks Error 6143 While Opening Company File
QuickBooks Company File Not Found- Fixed In 3 Easy Steps

Solution 4: Run QuickBooks Desktop Install Diagnostic Tool

QuickBooks Desktop Install Diagnostic Tool is a utility that is specifically developed by Intuit to tackle issues that gets into the application during installation. For instance, if you have installed the QuickBooks Desktop application using a corrupt installer file or the application is partially installed, then QuickBooks Install Diagnostic Tool will automatically resolve these error for you.

  1. Open QuickBooks Desktop Tool Hub that you have installed earlier with solution 1.
  2. Now move to the Program Installation Issues tab and click QuickBooks Install Diagnostic Tool.

    QuickBooks Install Diagnostic Tool

  3. Let the Tool Hub app download and install the Install Diagnostic Tool for you and it might sometimes take up to 20 minutes for it to get completely installed.
  4. Run the tool once it is highlighted in the application and it will automatically repair the damaged installation.
  5. Retry to backup the company file and check if you can now backup the company file.
Having Technical Unease!

If you have any technical difficulties while following the troubleshooting procedures for QuickBooks unable to back up the company file problem, then you may reach out to our QuickBooks error support team by dialing (801)-882-2349. After analyzing the severity of the error, experts assist you with a suitable solution for QuickBooks, unable to back up the company file problem.

Leave a Reply

Your email address will not be published. Required fields are marked *

Author

ProAccountingHub provides practical guidance on using QuickBooks to manage finances efficiently. Whether it's tracking expenses or preparing for taxes, their tips help individuals and businesses stay organized and make smarter financial decisions. Focused on the latest QuickBooks features, ProAccountingHub simplifies financial management to help users reach their goals.

Call Now: (801)-882-2349