QuickBooks Outlook is not responding issue occurs while sending emails from QuickBooks Desktop. Microsoft Outlook can be integrated with the QuickBooks Desktop software to send emails from QuickBooks, utilizing the Outlook as an email client. However, when QuickBooks outlook issue takes place, an error message appears on your screen, “Error: QuickBooks is unable to send your email to Outlook.” The error can be promoted by the faulty settings of your Email or Internet Explorer preferences. In this blog, we will discuss the possible causes and troubleshooting solutions of QuickBooks error; Outlook is not responding.
QuickBooks email Outlook is not responding while sending emails from the program? Dial our QuickBooks error support phone number (801)-882-2349 to get the required help
QuickBooks 2019 Outlook Is Not Responding| Possible Causes
When QuickBooks says, Outlook is not responding; it means any of the below-listed reasons might be evoking the error.
- Incorrect email settings in IE
- Improper installation of Outlook on Windows
- Outlook application is running in the background can evoke to error when you try to email from QuickBooks
- Possible damage within the installation of the QuickBooks
- Damage in Outlook email configuration file MAPI32.dll
- Erroneous email settings in QuickBooks application
Knowing the possible reasons behind the error is half part done. Now you are just a few solutions away from resolving “QuickBooks is unable to send your emails to Outlook 365” issue.
How To Resolve QuickBooks Desktop Outlook Is Not Responding Issue?
If you are not able to send an email via QuickBooks Outlook, then the below-given troubleshooting procedures can help you in the error-resolution.
Solution 1: Uncheck the “Run this program as Administrator” Option
In this solution, you need to modify your admin privileges so that it is not required while sending the email.
- Quit QuickBooks and open the Windows Start menu
- Type QuickBooks into the search box
- On finding, right-click QuickBooks icon and select Open File Location
- Now from the folder containing the company file, locate and right-click QuickBooks.exe file and select Properties
- Select Compatibility, then select and uncheck Run this program as Administrator option.
- If you are not able to checkmark the option (it is grayed out), select Show Settings for All Users to see the option back.
- Select Apply and hit OK to confirm the changes you have made.
QuickBooks sending email through Outlook is not responding, even after performing the troubleshooting, then jump to the next troubleshooting solution.
Solution 2: Rectify Your Email Preferences in QuickBooks
In this procedure, we will edit the QuickBooks email preferences to Outlook and then retry to send email from QuickBooks application.
- From QuickBooks Edit tab, click Preferences and then select Send Forms
- Now select My Preferences tab and then choose to Send email using the option
- Hit OK and then back to Edit tab again and click Preferences
- Now select Send Forms and click QuickBooks Email from My Preferences tab
- Hit OK
- Edit your Preferences to Outlook and then click OK to confirm the change
- Again try to send email using QuickBooks to check if the error is fixed or not
Solution 3: Check Your IE Email Preferences
After upgrading QuickBooks and rectifying the email preferences in the software, check the email preferences for your Internet Explorer.
- Quit QuickBooks and open Internet Explorer.
- Then perform the given series of action – Tools > Settings >Internet options
- Now select the Programs tab and then select Set Programs to proceed further
- Select Set your default programs and choose the email service you want to utilize
- Click Apply, then OK to save the changes
- Close Internet Explorer to conclude the procedure
Solution 4: Repair your MAPI32.dll
If none of the above-explained solutions helped you in fixing “QuickBooks Outlook is not responding” issue, then try to mend MAPI32.dll file.
- Close all the programs running in the background
- Open Windows File Manager and go to C: Windows System32 folder
- Look for Fixmapi.exe file double-click on finding
- Wait for the repair of MAPI32.dll file and once completed, attempt to send email from QuickBooks once again
QuickBooks Won’t Send Email Through Outlook Error Continues!
If you are still unable to send email through the QuickBooks Desktop using Outlook’s email client, then try repairing the company file using QuickBooks Verify and Rebuild Data Utility or, get help from QB professionals. Get in touch via our QuickBooks error support helpline number (801)-882-2349 and discuss the symptoms of the error. On the basis of your error-description, you will get a speedy error-resolution for QuickBooks Outlook is not responding issue.
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