QuickBooks error 6189-77 takes place while opening or creating a company file. Like other error codes of 6000 series, it also prevents users from accessing their financial records. There might be several possible reasons behind this company file error, and a damaged company file is one of the most apparent reasons. You may find other similar error related to company file such as- (Error: 6189), (Error: 6189, -82), (Error: 6189 -1005), and (Error: 6189 -85). In this blog, we will discuss QuickBooks company file error 6189 – 77 with its detailed troubleshooting solutions.
Need help for QuickBooks Desktop error 6189-77?? Dial our QuickBooks error helpline number (801)-882-2349 for immediate assistance
Why Am I Seeing QuickBooks Error Message 6189-77?
Error 6189 -77 in QuickBooks may arise due to multi-pronged technical issues. Below is the list of some most apparent causes that can promote the error-
- Damaged, missing, or corrupt QuickBooks company file
- The discrepancy between the QuickBooks Company (.QBW) file and Transaction Log (.TLG) file
- More than one users trying to access a company file in Single User Mode
- A corrupt of partial installation of QuickBooks Desktop
- Accidental deletion of an essential QuickBooks related file
- The windows system file or QuickBooks related file gets infected from malware or virus attack
What Are The Main Symptoms of QuickBooks Error Code 6189-77?
When the QuickBooks error message code 6189 -77 occurs, you may determine the error by these symptoms-
- An active window on the system crashes immediately on the arrival of the error
- Your computer hung for a few minutes
- The usual performance of your PC becomes slower
- QuickBooks error message 6189 -77 appears on your screen with further error-description
- Every time you open the same program, error crashes your system
How to Resolve Intuit QB Error 6189-77?
When you keep track of the possible error cause, resolution of error: 6189 -77 becomes a cakewalk. Here are some of the most effective solutions that can rectify the QuickBooks error 6189 -77 while opening the company file.
Solution 1: Rename Transaction Log (.TLG) File
If there is any mismatch between the QuickBooks company file and Transaction Log file, you can fix this issue by renaming the .TLG file.
- Find the .TLG file in the folder having QuickBooks company file
- Both of the company file and transaction log files have the same name; extension is the only difference
- Right-click .TLG file and select Rename
- Change name.tlg to name.old.tlg.
If the QuickBooks error 6189 -77 persists, follow the next solution.
Solution 2: Repair QuickBooks Installation Using QuickBooks Clean Install Tool
QuickBooks Clean Install Tool can fix the damaged QB Desktop function. This process involves the following steps.
- Un-install QuickBooks Desktop For Windows
- Download and install the QuickBooks Clean Install Tool
- Rename Installation Files using the tool or you may also do it manually
- Now, re-install the QuickBooks Desktop software on your system
If you see QuickBooks error 6189 -77 again, then jump to the next solution.
Solution 3: Run a Full Scan of Malware in Your Computer
Run a full scan of malware in your system, and it will find and resolve the damage caused due to virus infection. If the QuickBooks error 6189 -77 appears again while accessing the company file, then the next solution may help.
Solution 4: Open QuickBooks File from Local Drive
Before performing the steps, make sure that all the users are logged out of the QuickBooks Data file.
- Restart all the computers of the network
- Copy your QuickBooks file to the local drive and then move it to its original location
- Again, try to open the company file and check if the QuickBooks error 6189 -77 is resolved.
Solution 5: Make Use of Restore Function to Unto a Recent Change
If a recent change made in the QuickBooks is causing the error: 6189 -77, then you can reverse the change by using Windows System Restore Function.
- Click on Start and write “system restore” in the search area
- Hit Enter
- Now click on system restore and provide administrator password when prompted
- Follow these steps in Wizard and to select a point for restoration
- Restore your system to get the job done
NOTE: Another variation of QuickBooks error 6189 that you might face appears with additional error code 816. If this error appears followed by error code 77 then follow our article How to Fix QuickBooks Error 6189 -816 or detailed troubleshooting instructions.
Was It Helpful?
We hope you find this blog helpful in resolving the QuickBooks error 6189-77. In case of any technical difficulty, feel free to dial our QuickBooks error support phone number (801)-882-2349 to acquire immediate assistance from QB experts. The professionals will assist you up to the time of QuickBooks error 6189-77 resolution.
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