QuickBooks unrecoverable error is a common issue that occurs when you try to open a company file or send payroll using direct deposit. The error can take place due to the corrupt installation of the QuickBooks application, damaged company file, or missing update in Windows or QuickBooks. There are various instances of the unrecoverable error in QuickBooks that arrives with various error codes following code “5-digits space – 5-digits” sequence. In this post, we will discuss this critical application fault, its possible causes, and some effective troubleshooting steps.
Facing QuickBooks Desktop unrecoverable error while accessing your company file? Dial our support number (801)-882-2349 to get help from certified QuickBooks experts
When Does QuickBooks 2019 Unrecoverable Error Take Place?
Below are some situations in which you may get the unrecoverable error in QuickBooks:
- While trying to access your company records
- When you try to close the QuickBooks company file
- It can crop up when you try to send the Payroll via Direct Deposit
- While creating a QuickBooks company, backup, or portable file
- At the time of downloading the latest payroll updates/upgrades
- Running the Verify or Rebuild utility in QuickBooks application.
- When you try to save, print or record a transaction
What Are The Possible Causes Behind QuickBooks Enterprise Unrecoverable Error?
Below are some of the most apparent reasons that can bring forth the unrecoverable error in QB:
- If you are using an outdated version of the QuickBooks application or Windows OS
- A damaged QuickBooks company can also promote the QuickBooks unrecoverable error when exporting to Excel
- There can be a variety of the computer issues can also cause the concerning error
- When a glitch in QuickBooks code base needs repairing
How To Fix QuickBooks Unrecoverable Error?
Below are some effective solutions that can help you in the resolution of the QB unrecoverable error:
Solution 1: Open Company File From Your Desktop
If you are having trouble accessing your QuickBooks company file, then try to open it from a different location.
- Open the folder containing QuickBooks company file, then locate the QuickBooks company file with the extension .QBW
- Now copy the company file and then paste it on your Desktop
- Long press CTRL key and launch the QuickBooks application, and it will open No Company File
- Hit Open, browse the company file located on your Desktop and then click Open
If this solution doesn’t work, it means your company file is damaged, and you need to repair it for the error-resolution.
Solution 2: Utilize Auto Data Recovery
QuickBooks Auto Data Recovery Tool is devised by Intuit to recover the damaged QuickBooks company file or lost data. ADR tool recreates lost transactions by using a copy of your QuickBooks company file and its corresponding Transaction Log (.TLG) file. If QB unrecoverable error persists after using the tool, then move to the next solution.
Solution 3: Update QuickBooks To The Latest Release
The Unrecoverable error in QB can take place if you are using an outdated version of the QuickBooks application, Update your application to the latest patch and try to access your company file again to check if the error is fixed.
The solutions listed in this post can help you in the resolution of the QB Desktop unrecoverable error. However, if you need help from certified QuickBooks experts, dial our helpline number (801)-882-2349. Our experts will help you in the resolution of QuickBooks unrecoverable error in no time.

ProAccountingHub provides practical guidance on using QuickBooks to manage finances efficiently. Whether it’s tracking expenses or preparing for taxes, their tips help individuals and businesses stay organized and make smarter financial decisions. Focused on the latest QuickBooks features, ProAccountingHub simplifies financial management to help users reach their goals.