QuickBooks error 6000 77 is an error code in QuickBooks which depicts that your company file is stored in an unsuitable folder. QuickBooks stores all your business transactions and online bank transfers in files with the extension .QBW, which is known as the QuickBooks company file. You cannot merge a file into several other files; however, you can copy and move it to another location to create the backup. A company file stored in the wrong location may lead to technical issues such as QuickBooks error 6000-77.
QB error message 6000-77 abruptly appears on the screen and looking for an immediate fix? Dial QuickBooks error helpline number (801)-882-2349 and talk to a dedicated professional for the error resolution
QuickBooks Error Code 6000-77- Full Description:
When the QuickBooks error 6000-77 takes place, you will see the error message on the screen- “We’re sorry. QuickBooks encountered a problem.” Furthermore, the error message also describes the situation, causes, and troubleshooting suggestion for the error followed by Error code (-6000-77). There are multi-faceted reasons responsible for the error message to appear. In this blog, you will get to know about the causes evoking the error and easy solutions to fix it.
Recognized Causes For QuickBooks Desktop Error 6000-77:
Any of the below-mentioned causes can give rise to the QuickBooks error 6000 77–
- An external storage has stored your company file while it should be there in the local drive or network
- The reference from a mapped drive has been taken to open .QBW file.
- The folder containing the QuickBooks company file is showing “Incorrect Folder Permission.”
- QuickBooks being operated in the multi-user environment causing QuickBooks error 6000-77.
Note: Sometimes, the error-fixation merely takes a Restart of the QuickBooks software. Otherwise, you need to follow the solutions described in this blog.
Most Preferred Solutions to Overcome Intuit QB Error Message Code 6000-77:
Follow the solutions in the sequence given below to resolve the error code (-6000-77)-
Solution 1- Start With Running QuickBooks File Doctor
QuickBooks file doctor repairs the corrupted or damaged company file, and ultimately the error caused due to the damage.
- Download QuickBooks File Doctor from Intuit’s authorized website
- Start to run the tool and wait until the process gets completed
- Now, check if the QB error code message 6000 77 still exists.
Solution 2- Rename the Files with Extensions .ND & .TLG
Renaming the corresponding .QBW files with different extensions .ND and .TLG can be a helpful method. Follow these steps-
- Open the folder having your QuickBooks company file stored
- Search files with extensions .ND & .TLG
- Now right-click on these files and when a drop-down opens, choose the Rename option
- Add “old” word after the mentioned extensions and press Enter to get it saved
Solution 3- Change Firewall & Security Software Settings to Favor The Error-Resolution
Your Internet security software of Firewall settings can block the Internet connection needed to perform specific QuickBooks operations. Changing these settings can favor the software to connect with the Internet and fix QB error code 6000-77.
- Go to the Advanced Settings of your system and perform firewall ports configuration automatically.
- Configure specific firewall ports manually if they are dynamic
- If you have multiple year versions of QuickBooks, you need to add Firewall port exception for each version
- For detailed instructions follow article Adding Exceptions to Windows Firewall.
Solution 4- Recreate Damaged Folder Causing QuickBooks Enterprise Error 6000-77
If you are still experiencing the QuickBooks error 6000 77 then follow the next method-
- Open C: drive and create a fresh folder on the drive
- Now go to the folder containing .QBW file
- Right-click on the file with .QBW extension and select Copy from the drop-down
- Now open the folder that you have recently created and Paste the copied company file
- Next, define the permissions to share the company files from Windows
- Open the QB file from the new folder and check the QB error message code 6000-77 rectification progress.
Solution 5- Replace Mapped Drive with UNC Path
Using the UNC path as an alternative for the mapped drive can be helpful in resolving the error code (6000-77). Accomplish the task by following the below-mentioned steps carefully-
- Right-click the QB icon ensuring CTRL key is pressed simultaneously
- Your previous action will open a drop-down menu where you need to choose Run as Administrator option
- Next, long-press CTRL key to open No Company Window
- Follow this sequence of selections File > Open or Restore Company > Open a company file > Next.
- Now, on the left panel, select Network
- Go to the folder containing QuickBooks Company File
- Specify the folder permissions to open and access the file
Solution 6. Remove Spaces and Special Characters from the Company File Name
Spaces and special characters in the file name not only trigger the QuickBooks error 6000 77 but also cause many other issues. You need to remove the blank spaces and special characters using the steps given below:
- Exit QuickBooks if it is open on your workstation.
- Locate the QuickBooks company file and right-click on it.
- Further, select the Rename option.
- Check if there are any blank spaces or special characters in the filename. You need to remove them.
- At last, try to open the QuickBooks company file.
If you still get the same error, follow solution 7.
Solution 7. Relocate the Company File
If the error occurs due to the company file location, then moving it to the local drive may fix the issue. Follow the steps to relocate the file:
- Navigate to the location where the company file is saved.
- Right-click on the file and select Copy.
- Now, move to your desktop and hit right-click.
- Open QuickBooks and click on the File menu.
- Select Open or Restore Company.
- Then, browse the company file.
The above-illustrated solutions can help you resolve one of the most annoying technical error code 6000-77. However, if you want a dedicated professional to guide you through the troubleshooting methods for QuickBooks error 6000 77, contact us at our QB error customer support number (801)-882-2349.
ProAccountingHub provides practical guidance on using QuickBooks to manage finances efficiently. Whether it’s tracking expenses or preparing for taxes, their tips help individuals and businesses stay organized and make smarter financial decisions. Focused on the latest QuickBooks features, ProAccountingHub simplifies financial management to help users reach their goals.
